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THE COMPANY
TO SERVICE YOUR HOME
FAQ
678.562.9195
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Q. Why is a low-moisture clean better than a steam clean? A. No sogginess, no mildew, just clean. We spray your carpet with a heavy duty, odor digesting enzyme cleaner which eat up odors in your carpet. And a super absorbent bonnet transfers the broken down soil from your carpets, leaving a freshness you can see and feel! Q. How soon can I walk on my carpet after cleaning? A. Immediately! Our techniques gives you a better, safer clean and leaves your carpets dry in 30-40 minutes. No soggy carpets. Q. Do you move furniture? A. Yes, we can move and replace sofas, chairs, tables, and several other light items. We clean around kitchen appliances and large heavy furniture like pianos, china cabinets, entertainment centers, full bookcases, grandfather clocks, desks, bedrooms, dressers etc. Q. What do I need to do before ARC Carpet Plus arrives? A. You'll need to move small items, and breakables off the carpet and furniture you would like us to move. |
    ARC Carpet Plus | E-mail: info@arccarpetplus.com | Tel: 678.562.9195 Q. Should I wait until my carpet and upholstery shows soiling before I have it cleaned and how often should I have them cleaned? A. All residential carpet should be professionally cleaned a minimum of every 8 to 12 months. Allowing dry soils to build up in the carpet pile scars pile fiber allowing it to take on a dull, dirty hue. This permanent fiber damage will give the impression of soiling even after carpet Q. Will vacuuming regularly damage my carpet? A. No. Regular vacuuming is an important part of complete carpet maintenance. Vacuuming will help to remove dry soil particles that can dull fibers and cause matting to occur. Fact is that 80% of the soil in your carpet is of the loose, insoluble type. Q. Will your equipment scratch my floors, walls or baseboards? A. No. We take special care and precautions to make certain nothing is damaged while we're in your home. Floors and white painted trim are no problem. We take great pride in our work. Q. Why does my carpet look so dingy after having it steam cleaned? A. Hot water extraction machines often bring grime, build-up, and dirt from the carpet padding to the surface of your carpet. When the water dries, dirt not picked up by steam cleaners can dry on the surface of your carpets leaving them dull and dingy. This can also be the result of dirty pumps from the steam cleaner that leave behind dirt and detergent. Q. Can a carpet cleaner properly clean my carpet for $39.95? And A. Probably not! Cleaning chemicals play a crucial role in carpet cleaning effectiveness and detergent residues left behind. Less expensive chemical formulations leave large amounts of residue behind that may cause rapid resoiling or oxidation of the fiber. Additionally, most carpet cleaning related problems are related to technician error. An unbelievably low price could be a questionable sign.
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